Frequently Asked Questions
What is an Assurant Vehicle Protection Plan?
Your car insurance protects you in the event of an accident, however what happens
when you have a mechanical breakdown? An Assurant Vehicle Protection Plan
picks up where your factory auto warranty leaves off, provides financial
protection against breakdowns and failures and helps you avoid costly repair
bills. Quotes are based on the vehicle type, vehicle mileage and time frame
terms of an agreement. Many competitively priced options are available to
consumers with deductibles starting at $50, and several different coverage
types offered to fit a customer's budget and lifestyle.
How is a Vehicle Protection Plan financially backed?
An Assurant Vehicle Protection Plan is backed by Assurant Solutions, an insurance
company with money set aside to cover any claims you may incur. Some companies
selling extended warranty contracts are backed by risk retention groups which
are not regulated in the same way that insurance companies are.
Can a Vehicle Protection Plan save me money?
The average cost of an Assurant Vehicle Protection Plan is below the cost of
two repairs* and in some cases below the cost of just one repair*. Odds are,
your vehicle will need repairs over the life of ownership and the savings
will be noticeable, and many prefer an affordable monthly payment over an
unexpected and untimely $3,000 transmission repair.
Is there a deductible?
Assurant Vehicle Protection Plans come with your choice of a $50, $100, or
$200 deductible. The deductible is the amount paid to the repair facility
by you for each authorized claim.
Why should I buy from Assurant Solutions?
Assurant Solutions provides:
- Over 34 years of industry experience
- Financial stability
- Extensive vehicle service administration and underwriting experience
- Professional and efficient claims processing
- Peace of mind, knowing that your vehicle service contract is backed by a reputable ‘A' rated insurance company
Why should I consider a Vehicle Service Contract a good purchase?
Over the life of your vehicle, repairs are inevitable.
An extended warranty will help you reduce the amount coming out
of your pocket for your vehicle’s repairs. Here are some
average costs to think about:
|Powertrain Control Module
|Power Window Motor
Will my vehicle qualify for coverage?
Assurant Vehicle Protection Plans provide coverage on a wide variety of makes
and models of various ages. If your vehicle is less than 9 years old from the
current model year, and has less than 115,000 miles on the odometer, chances
are we will provide coverage. The easiest way to find out what plan your vehicle
qualifies for is to complete the quote request form on the home page or call
us at 866-751-4398.
Why would my vehicle not qualify for coverage?
- Mileage and age of a vehicle:
Your vehicle has more than 115,000 miles or is older than 9 years from the current model year.
- Make and model combinations:
Some customized makes and models are not eligible due to vehicle trim features. Some examples are:
- A Ford Mustang GT is eligible; however, the Ford Mustang Saleen is not.
- A standard Corvette is eligible; however, the Corvette ZR1 is not.
- A Cadillac XLR is eligible; however, the Cadillac XLR-V is not.
- A Ford F-150 is eligible; however, the Ford F-150 Foose and Harley Davidson models are not.
- Luxury vehicles
Some luxury vehicles are not currently eligible. Some examples are Aston Martin, Bentley, Ferrari, Lamborghini, Lotus, Maserati, Maybach, Porsche and Rolls Royce.
- Commercial vehicles
Only vehicles for personal use are eligible.
- Vehicle modifications not approved by the manufacturer
Custom made and modified vehicles void the manufacturer warranty and are not eligible. Some modification examples are oversized tires, lifting or lowering kits and header pipes.
Where is my contract valid?
Your contract is valid in the US and Canada; however, it
follows the rules and regulations of the State where you lived when
purchasing your service contract.
If I have a claim, which repair facility can I take my vehicle to?
When you purchase an Assurant Vehicle Protection Plan,
you are able to take your vehicle to any approved licensed repair
facility. The repair facilities are required to have a license
to do business in the State the work is performed. This is to protect
you and ensure the repair facility will support the repair warranty
for the work performed. If you have a question about whether a
certain repair facility is approved, please call 1-877-687-2433.
What additional benefits do I get from my Assurant Vehicle Protection Plan?
Aside from covering a range of vehicle components in a mechanical
breakdown situation, an Assurant service contract can also protect
a consumer by providing 24-Hour Roadside Assistance, Substitute Transportation
(up to $320) and Trip Interruption coverage (up to $270).
What does 24-Hour Roadside assistance mean to me when purchasing a service contract?
The benefit includes Towing and Wrecker Service, Flat Tire Change coverage,
Emergency Gas Delivery Service, Battery Jump Service, and Key Lockout Service.
For each of these services, your protection plan will cover up to $100 charge
per service occurrence. For additional questions regarding Assurant Vehicle
Protection Plan 24-Hour Roadside Assistance, please call 866-751-4398.